We are committed to every customer having the best growing experience possible. If you aren’t loving your GreenStalk garden, we’d like to know so we can make it right.
We are so confident that you will love growing with GreenStalk that if you are not completely satisfied with your planter, send it back for an exchange or full refund less return shipping within 90 days of purchase.
Contact us at firstname.lastname@example.org for a Fedex Return label at a flat rate cost of $25 for large boxes (with blue or green stamp) or $15 for smaller accessory boxes. Please note perishable items such as seeds and fertilizer cannot be returned.
We stand behind our GreenStalk Vertical Planters with a warranty that ensures our planters won’t crack or fade for at least 5 years. If you encounter any problems, simply send us photos of the issue to email@example.com and we will happily replace the affected piece(s) at no cost to you.